Position Title: Administrative Assistant / Community Outreach Worker
Reports to: FCSS Executive Director
Position Funded by: Stettler
& District FCSS
The Community Outreach Worker will be responsible for
contributing to the design and delivery of social programs that are
preventative in nature to promote and enhance well-being among individuals,
families and communities through the promotion, encouragement and facilitation
of programs and services throughout the service area of the Town and County of
Responsible for using confidential information appropriately, and
maintaining the confidentiality and security of all information.
Provide information and referral to residents of the service area.
First point of contact for all walk-in and phone clients.
Schedule counseling appointments for in house Counselors
Provide assistance to residents of the service area to complete
forms. Coordinate volunteers to assist as appropriate.
Provide reception duties and administrative support for all internal
Maintaining inventory for office products and other supplies and
forward to Financial Administrator.
Assist with presenting learning opportunities and for organizing
and promoting programs
Provide outreach to the community to liaise with other
organizations and community groups through participation in School Council
meetings, interagency meetings, community events, focus groups and committee
meetings throughout the service area. Share and collect information from these
community groups and act as a representative of FCSS.
Develop and administer client feedback questionnaires and report
the results for provincial outcomes. Collect data, track program participation
and meet reporting requirements for the continued support of funding
organizations and the community.
Attend relevant training opportunities, conferences and meetings.
Share the acquired information with stakeholders and act as a representative of
Participate as a member of the Emergency Social Services team,
preparing and enabling the community to respond in the event of a local
efficient operation of the office including:
janitorial services, phone system, office equipment and general office
maintenance including photocopier and tracking any and all necessary supplies.
meeting dates and times to ensure appropriate office space is available.
Ensure all key
and equipment loans are recorded and returned.
update all phone and mailing lists of the projects and associated programs,
updating Board information bi-annually.
maintain a records management system, including classifying and coding
electronic and hard copy files.
organizational and review meetings for the Christmas Hamper Society, take
referral names and information for hampers to compile master distribution list,
accept donations and issue receipts and enters stats.
for Oaths for the Province of Alberta to certify and witness documents.
immediate information for Crisis calls and refer to appropriate resources.
equipment such as the fax machine, photo copier, and computer scanning
equipment and new upgraded multi-line phone system.
Other related duties as assigned.
Stettler FCSS Home Office
Phone Number 1-403-742-2337
Fax Number 1-403-742-1391