Stettler FCSS Home Office

Phone Number:  1-403-742-2337

Fax Number:  1-403-742-1391


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Our Mission

Stettler & District Family and Community Support Services strives to be recognized as the agency that builds a better community by advocating and providing support that strengthens, enriches and enhances the quality of life for our community members.

Upcoming Events

UPDATE March 25, 2020

In light of the ever changing situation with the Coronavirus, Stettler & District FCSS has made the decision to close our doors to the public.  Our primary concern is to continue to provide essential services within the community, while maintaining the health and well-being of community members. Staff is still at work during regular business hours by phone, email or on our Facebook page to provide information and guidance and/or to help in any way possible. 

If you are in need of income tax preparation for the 2019 tax year, please call ahead to make arrangements. 

We do have a public computer that can be access By Appointment Only for essential services.

Please feel free to call us at 403-742-2337 with any questions or concerns and we will do our very best to assist you. Thank you for your understanding and patience at this time.  Please everyone take proper precautions and be safe. 

 *******NEW- This is important information!******

       The new Canada Emergency Response Benefit (CERB)

The Government of Canada will provide a taxable benefit of $2,000 a month for up to 4 months to:

-Support for people facing unemployment:
-Support for people who are sick, quarantined, or in directed self-isolation:
-Support for people who are unable to work:
This benefit replaces the previously announced Emergency Care Benefit and the Emergency Support Benefit.

The Canada Emergency Response Benefit will be accessible through a secure web portal starting in early April. Applicants will also be able to apply via an automated telephone line or via a toll-free number.

To support workers and help businesses keep their employees, the government has proposed legislation to establish the Canada Emergency Response Benefit (CERB). This taxable benefit would provide $2,000 a month for up to four months for workers who lose their income as a result of the COVID-19 pandemic. The CERB would be a simpler and more accessible combination of the previously announced Emergency Care Benefit and Emergency Support Benefit.

The CERB would cover Canadians who have lost their job, are sick, quarantined, or taking care of someone who is sick with COVID-19, as well as working parents who must stay home without pay to care for children who are sick or at home because of school and daycare closures. The CERB would apply to wage earners, as well as contract workers and self-employed individuals who would not otherwise be eligible for Employment Insurance (EI).

Additionally, workers who are still employed, but are not receiving income because of disruptions to their work situation due to COVID-19, would also qualify for the CERB. This would help businesses keep their employees as they navigate these difficult times, while ensuring they preserve the ability to quickly resume operations as soon as it becomes possible.

Please click on the link for more information. There have been many questions as to where everyone falls in this and everyone's situation is different. We will keep you updated about this as we see the information and availability for this benefit.…/economic-…/covid19-individuals.html…

Support for Individuals



Visit this site for more information from the Alberta Government:

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Sickness Benefit 1-833-381-2725

  • EI Reporting 1-800-531-7555

To apply for EI Sickness Benefits follow this link:

To apply for Regular EI Benefits follow this link:

Stettler Food Bank

Location:  United Church

4820-51 Street


Tuesday & Thursday 1-3pm

Wednesday 7-8pm

Please bring your identification and Alberta Health Care Cards for any children that reside with you.

The Volunteer Tax Program

started on February 24th, 2020.

Please bring with you all of your personal tax information.

NOTICE:  Individual tax deadlines have been extended until June 1st, 2020.

Call 403-742-2337 to make arrangements for tax preparation.

Filing Season Deadline Extensions

In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts.


·         For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020. However, the Agency encourages individuals who expect to receive benefits under the GSTC or the Canada Child Benefit not to delay the filing of their return to ensure their entitlements for the 2020-21 benefit year are properly determined.

       For trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020.


The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after today and before September 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act. No interest or penalties will accumulate on these amounts during this period.

Frequently Requested Numbers

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Reporting 1-800-531-7555

  • Child and Family Services 403-742-7515

  • Community Corrections 403-742-7504

  • AHS-Addictions and Mental Health 403-743-2000​

While your here, Check out this great video provided by The FCSSAA. It is in honour of our 50th Anniversary.

Other Videos:

Understanding FCSS - Chapter One

Understanding FCSS - Chapter Two

  • AB Supports Contact Center  1-780-644-9992

  • Home Support 403-742-6568

  • Handibus 403-742-5858

  • AB Government Rite Number403-310-0000​

  • Health Link 811

-For more information on any of the events listed above, please visit our News & Events page or our Facebook page