Stettler & District Family and Community Support Services strives to be recognized as the agency that builds a better community by advocating and providing support that strengthens, enriches and enhances the quality of life for our community members.
Please visit the COVID-19 Community and Social Support Services section on our dedicated COVID-19 page for more information on daily updates, financial and social supports.
If you have needs or need support, contact FCSS 403.742.2337 or email
The Volunteer Tax Program
started on February 24th, 2020.
Please bring with you all of your personal tax information.
NOTICE: Individual tax deadlines have been extended until June 1st, 2020.
Call 403-742-2337 to make arrangements for tax preparation.
UPDATE May 22, 2020
Hope everyone is staying safe and well!
The Stettler & District FCSS is now OPEN to the public! We are also available for calls, emails or Facebook messages to help with any questions or concerns, or finding and accessing supports or resources in this time.
Our primary concern is to continue to provide essential services within the community, while maintaining the health and well-being of community members.
If you are in need of income tax preparation for the 2019 tax year, please call ahead to make arrangements.
We do have a public computer that can be access by appointment for essential services.
For outreach supplies, we are available to supply to one client at a time.
Please feel free to call us at 403-742-2337 with any questions or concerns and we will do our very best to assist you. Thank you for your understanding and patience at this time. Please everyone take proper precautions and be safe.
Filing Season Deadline Extensions
In order to provide greater flexibility to Canadians who may be experiencing hardships during the COVID-19 outbreak, the Canada Revenue Agency will defer the filing due date for the 2019 tax returns of individuals, including certain trusts.
· For individuals (other than trusts), the return filing due date will be deferred until June 1, 2020. However, the Agency encourages individuals who expect to receive benefits under the GSTC or the Canada Child Benefit not to delay the filing of their return to ensure their entitlements for the 2020-21 benefit year are properly determined.
For trusts having a taxation year ending on December 31, 2019, the return filing due date will be deferred until May 1, 2020.
The Canada Revenue Agency will allow all taxpayers to defer, until after August 31, 2020, the payment of any income tax amounts that become owing on or after today and before September 2020. This relief would apply to tax balances due, as well as instalments, under Part I of the Income Tax Act. No interest or penalties will accumulate on these amounts during this period.
Benefits payments for eligible Canadians
to continue until Fall 2020
As announced by the Honourable Diane Lebouthillier, Minister of National Revenue, on May 15, 2020, the CRA has extended benefit payments until the end of September for those who are unable to file their 2019 tax return on time. For individuals who already receive the Canada child benefit, the GST/HST credit, or both, their estimated payments will be based on the information from their 2018 tax return.
In addition, as noted in the Prime Minister’s News Release on May 12, 2020, this also applies to temporarily extending GIS and Allowance payments if seniors’ 2019 income information has not been assessed.
If you are unable to file your 2019 return in time for it to be assessed by early September 2020, the estimated benefits and/or credits will stop in October 2020. Your will then be advised to repay the estimated amounts that were issued to you starting in July 2020.
The CRA encourages Canadians to file their tax returns by June 1, 2020 or as soon as possible in order to receive the right amount of benefits based on their 2019 tax return, and in order to ensure continuity of benefits beyond September 2020.
Mental Health Resources
Sharing with you a newly developed, online mental health resource that provides evidence-based tools to help individuals and families manage during this difficult time.
FCSS offers individual and family counselling to adults, couples, and youth with our Registered Psychologist. During the COVID-19 crisis, counselling appointments may available online for suitable applicants. New clients welcome.
Please call 403-742-2337 to make an appointment.
We offer counseling for a variety of issues such as:
- Depression and anxiety
- Trauma and Post Traumatic Stress Disorder (PTSD)
- Grief and Loss
- Relationship issues, strengthening marriage
- Conflict resolutions/ communication
- Anger Issues
- Abuse (I.e., Sexual, Physical, Spiritual, Emotional)
- Self Awareness
- Emotional Regulation
Kids Help Phone is Canada's only national helpline for young people between the ages of 5 and 20. It offers: 24-hour confidential and anonymous support.
Suicide Prevention and Support
FOOD BANK Announcement
Stettler & District Food Bank in Partnership with Stettler & District FCSS and Stettler & District Handi Bus will be offering “temporary” Food Bank hamper delivery starting April 21st.
If you have a health condition that puts you at risk to be out in public or are unable to get safe transportation to the food bank, arrangements can be made to deliver a food hamper to you.
Call FCSS at 403 742-2337 by 11:00am on Tuesday, Wednesday or Thursday and a hamper will be delivered by volunteers to your doorstep during food bank hours. Monday and Thursday 1-3 and Wednesday evenings 7-8.
You will need to provide basic personal information when calling in to arrange delivery. The Food Bank volunteers are taking every precaution to ensure a safe and healthy environment in the preparation of hampers.
Please note that for those who are able, the Food Bank is still in operation during COVID-19 which is located at the Stettler United Church.
Frequently Requested Numbers
Alberta Works 403-740-4320
EI Information 1-800-206-7218
EI Reporting 1-800-531-7555
EI Sickness Benefit 1-833-381-2725
Child and Family Services 403-742-7515
Community Corrections 403-742-7504
AB Supports Contact Center 1-780-644-9992
Home Support 403-742-6568
AB Government Rite Number 403-310-0000
Health Link 811
AHS-Addictions and Mental Health 403-743-2000