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Federal & Provincial Information and Supports

New 2023 Affordability Action Plan
 

As part of the Affordability Action Plan, millions of Albertans struggling with inflation and the high cost of living can apply for the Affordability Payments program until June 30, 2023.

  • Families with household incomes under $180,000 can apply for $600 per child under 18.

  • Seniors who have household incomes under $180,000 and do not receive the Alberta Seniors Benefit can apply for $600 per person.

  • Anyone receiving monthly benefits through AISH, Income Support, Alberta Seniors Benefit or services through Persons with Developmental Disabilities (PDD) will automatically get their personal $600 payment, but will need to apply for additional payments if they have kids under 18.

​Click this link Alberta Affordability Plan to take you to the Alberta Government's information on this program, who's eligible and how to apply.

 

Ukraine Help Line

The Government of Alberta’s new Ukraine Help Line will provide a single, streamlined point of contact to help Ukrainian evacuees navigate the provincial supports and services available to them.

 

Help Line details

  • Phone number is 1-888-701-1101 - Alberta only

  • Help Line hours are Monday-Friday 8:15 AM-4:30 PM

  • Staff will be able to answer calls in English, Ukrainian or Russian

 

Details will be posted on the Government of Alberta’s Ukraine Support website. 

Employment Income (EI)

Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, or seasonal or mass lay-offs) and are available for and able to work, but can't find a job.

Always apply for EI benefits as soon as you stop working. You can apply for benefits even if you haven't yet received your record of employment. If you delay filing your claim for benefits for more than 4 weeks after your last day of work, you may lose benefits.

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Income Support- Alberta

Supports for individuals and families to pay for basic expenses like food, clothing and shelter.

Alberta Supports Contact Centre

Connect with the main Alberta Supports Contact Centre:

Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: css.ascc@gov.ab.ca

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24-hour Emergency Income Support Contact Centre

Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.

Hours: 24/7
Toll free: 1-866-644-5135
Fax: 780-422-9681
Email: css.iscc@gov.ab.ca

How to Register for a CRA my account:  https://youtu.be/xW_1xRux6bw

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Sickness Benefit 1-833-381-2725

  • EI Reporting 1-800-531-7555

Employment Insurance Internet Reporting Service:https://www.canada.ca/en/services/benefits/ei/ei-internet-reporting.html

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Accessing Provincial Supports

MyAlberta Digital ID

About MyAlberta Digital ID:
A secure way to verify who you are online
Your single, verified online identity. Safe, secure, and backed by the Government of Alberta.

 

What is MyAlberta Digital ID?
It’s a free account that lets you prove who you are online without paper documents or face-to-face visits. MyAlberta Digital ID gives you seamless access to a growing range of government sites and services, while protecting your information and privacy.

 

Here is the link to create an account:
https://account.alberta.ca/

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