Stettler & District
Family & Community Support Services
Federal & Provincial Information and Supports
Ukraine Help Line
The Government of Alberta’s new Ukraine Help Line will provide a single, streamlined point of contact to help Ukrainian evacuees navigate the provincial supports and services available to them.
Help Line details
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Phone number is 1-888-701-1101 - Alberta only
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Help Line hours are Monday-Friday 8:15 AM-4:30 PM
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Staff will be able to answer calls in English, Ukrainian or Russian
Details will be posted on the Government of Alberta’s Ukraine Support website.
Employment Income (EI)
Employment Insurance (EI) provides regular benefits to individuals who lose their jobs through no fault of their own (for example, due to shortage of work, or seasonal or mass lay-offs) and are available for and able to work, but can't find a job.
Always apply for EI benefits as soon as you stop working. You can apply for benefits even if you haven't yet received your record of employment. If you delay filing your claim for benefits for more than 4 weeks after your last day of work, you may lose benefits.
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Income Support
Supports for individuals and families to pay for basic expenses like food, clothing and shelter.
Alberta Supports Contact Centre
Connect with the main Alberta Supports Contact Centre:
Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: css.ascc@gov.ab.ca
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24-hour Emergency Income Support Contact Centre
Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.
Hours: 24/7
Toll free: 1-866-644-5135
Fax: 780-422-9681
Email: css.iscc@gov.ab.ca