Federal & Provincial Information and Supports

Employment Income (EI)

You may be eligible for EI if you:
-were employed for at least 120 insurable hours in the past 52 weeks.
-received the CERB, the 52 week period to accumulate insured hours will be extended.
-stopped working through no fault of your own
-have not quit your job voluntarily
-are ready, willing and capable of working each day (EI Regular Benefits)

New Canada Recovery Benefits  What to Ex

Supporting Canadians:

Increased access to EI and recovery benefits

The Government of Canada is continuing to take significant and decisive action to support Canadians and protect jobs during the ongoing global COVID-19 pandemic.  As we safely restart Canada’s economy, the Government will be transitioning to a simplified Employment Insurance (EI) program, effective  September 27, 2020, to provide income support to those who remain unable to work and are eligible, and introducing a new suite of temporary and taxable recovery benefits to further support workers. 

For more information see www.Canada.ca

Child Care Subsidy changes

Subsidy rate increases – Effective August 1, 2020

Effective August 1, 2020, the maximum child care subsidy rates have increased. Additionally, the model for calculating a child's approved subsidy amount has simplified.


Please see the following link for more information:


How to Register for a CRA my account:  https://youtu.be/xW_1xRux6bw

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Sickness Benefit 1-833-381-2725

  • EI Reporting 1-800-531-7555

Employment Insurance Internet Reporting Service:https://www.canada.ca/en/services/benefits/ei/ei-internet-reporting.html

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Accessing Provincial Supports

MyAlberta Digital ID

About MyAlberta Digital ID:
A secure way to verify who you are online
Your single, verified online identity. Safe, secure, and backed by the Government of Alberta.


What is MyAlberta Digital ID?
It’s a free account that lets you prove who you are online without paper documents or face-to-face visits. MyAlberta Digital ID gives you seamless access to a growing range of government sites and services, while protecting your information and privacy.


Here is the link to create an account: