Federal & Provincial Information and Supports

Employment Income (EI)

You may be eligible for EI if you:
-were employed for at least 120 insurable hours in the past 52 weeks.
-received the CERB, the 52 week period to accumulate insured hours will be extended.
-stopped working through no fault of your own
-have not quit your job voluntarily
-are ready, willing and capable of working each day (EI Regular Benefits)

New Canada Recovery Benefits  What to Ex

Income Support- Alberta

Supports for individuals and families to pay for basic expenses like food, clothing and shelter.

Alberta Supports Contact Centre

Connect with the main Alberta Supports Contact Centre:

Hours: 7:30 am to 8 pm (open Monday to Friday, closed statutory holidays)
Toll free: 1-877-644-9992
Email: css.ascc@gov.ab.ca

24-hour Emergency Income Support Contact Centre

Get emergency financial assistance to help with basic needs like shelter, food, clothing and transportation.

Hours: 24/7
Toll free: 1-866-644-5135
Fax: 780-422-9681
Email: css.iscc@gov.ab.ca

How to Register for a CRA my account:  https://youtu.be/xW_1xRux6bw

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Sickness Benefit 1-833-381-2725

  • EI Reporting 1-800-531-7555

Employment Insurance Internet Reporting Service:https://www.canada.ca/en/services/benefits/ei/ei-internet-reporting.html

Service Canada outreach info.jpg

Accessing Provincial Supports

MyAlberta Digital ID

About MyAlberta Digital ID:
A secure way to verify who you are online
Your single, verified online identity. Safe, secure, and backed by the Government of Alberta.


What is MyAlberta Digital ID?
It’s a free account that lets you prove who you are online without paper documents or face-to-face visits. MyAlberta Digital ID gives you seamless access to a growing range of government sites and services, while protecting your information and privacy.


Here is the link to create an account: