Federal & Provincial Information and Supports

Employment Income (EI)- Did it look like your claim ended?

As of Sept 27th, you may have completed an EI report that specified that your claim has ended. Service Canada is reassessing these claims to separate EI claims from CERB (now CRB). If you believe you still qualify for EI, you may be able to continue reporting and receiving this benefit.

If you are unsure of your claim status, be sure to check with EI by phoning 1-800-206-7218 before re-applying.

You may be eligible for EI if you:

-were employed for at least 120 insurable hours in the past 52 weeks.

-received the CERB, the 52 week period to accumulate insured hours will be extended.

-stopped working through no fault of your own

-have not quit your job voluntarily

-are ready, willing and capable of working each day (EI Regular Benefits)

Supporting Canadians:

Increased access to EI and recovery benefits

The Government of Canada is continuing to take significant and decisive action to support Canadians and protect jobs during the ongoing global COVID-19 pandemic.  As we safely restart Canada’s economy, the Government will be transitioning to a simplified Employment Insurance (EI) program, effective  September 27, 2020, to provide income support to those who remain unable to work and are eligible, and introducing a new suite of temporary and taxable recovery benefits to further support workers. 

For more information see www.Canada.ca

Child Care Subsidy changes

Subsidy rate increases – Effective August 1, 2020

Effective August 1, 2020, the maximum child care subsidy rates have increased. Additionally, the model for calculating a child's approved subsidy amount has simplified.


Please see the following link for more information:


How to Register for a CRA my account:  https://youtu.be/xW_1xRux6bw

  • Alberta Works 403-740-4320

  • EI Information 1-800-206-7218

  • EI Sickness Benefit 1-833-381-2725

  • EI Reporting 1-800-531-7555

Employment Insurance Internet Reporting Service:https://www.canada.ca/en/services/benefits/ei/ei-internet-reporting.html

Accessing Provincial Supports

MyAlberta Digital ID

About MyAlberta Digital ID:
A secure way to verify who you are online
Your single, verified online identity. Safe, secure, and backed by the Government of Alberta.


What is MyAlberta Digital ID?
It’s a free account that lets you prove who you are online without paper documents or face-to-face visits. MyAlberta Digital ID gives you seamless access to a growing range of government sites and services, while protecting your information and privacy.


Here is the link to create an account:

Stettler FCSS Home Office

Phone Number:  1-403-742-2337

Fax Number:  1-403-742-1391

Email: info@stettlercsc.ca  

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